View Issue Details

IDProjectCategoryView StatusLast Update
0013741ScribusImport / Exportpublic2016-02-16 17:59
Reporterjunqiding Assigned Tojghali  
PriorityhighSeveritycrashReproducibilityalways
Status closedResolutionduplicate 
PlatformWindowsOSWindows 7OS Version64bit
Product Version1.5.1 
Summary0013741: Crash when exporting to PDF file
DescriptionThe software crashes when I tried to save to PDF file. I am using a custom size of document and every time, it crashes.
TagsNo tags attached.
PatchNo

Relationships

duplicate of 0013293 closedjghali Crashes with assertion failure while exporting PDF embedding Noto Sans Ja fonts 

Activities

jghali

2016-02-14 23:31

administrator   ~0038731

Please provide sample doc, i'm unable to reproduce a crash with the provided elements.

Kunda

2016-02-15 21:51

updater   ~0038763

OP, we can label the ticket private if the example file has sensitive info in it

junqiding

2016-02-15 21:59

reporter  

test.sla (15,321 bytes)

junqiding

2016-02-15 23:04

reporter   ~0038764

Basically any file as the one I uploaded will crash the program. I do not have such issue in version 1.4.6. Unfortunately the program does not provide an option to save the old format so I can open it in 1.4.6.

Not sure whether I should put another issue in another thread. In the edit text windows, there are several issues. For example, if I just visit a text session without change, many times it will change back to default style. If I close the window, it will pop up a menu which is not English. It seems it does not use the language I choose.

Any way, thanks a lot for the great work. I used to use InDesign but I do not have budget to update to the newer version. I found this software works pretty well for most of time.

Kunda

2016-02-15 23:19

updater   ~0038765

Last edited: 2016-02-15 23:20

re: Crash
We need a little more info than that. Thank you letting us know. We'd like to troubleshoot this so that no one else experiences this problem.

As for the other issues, can you make a screencast or screenshot of what you're talking about in a separate ticket (that is if you've searched if there is already an open ticket on it)

Edit: didn't see the .sla attached, sorry!

junqiding

2016-02-15 23:31

reporter   ~0038766

Thanks. I will create another ticket.

jghali

2016-02-16 17:58

administrator   ~0038791

The cause of the crash is identical to 0013293. Closing as duplicate consequently.

Issue History

Date Modified Username Field Change
2016-02-14 23:01 junqiding New Issue
2016-02-14 23:31 jghali Note Added: 0038731
2016-02-15 21:51 Kunda Note Added: 0038763
2016-02-15 21:59 junqiding File Added: test.sla
2016-02-15 23:04 junqiding Note Added: 0038764
2016-02-15 23:19 Kunda Note Added: 0038765
2016-02-15 23:20 Kunda Note Edited: 0038765
2016-02-15 23:31 junqiding Note Added: 0038766
2016-02-16 17:58 jghali Note Added: 0038791
2016-02-16 17:58 jghali Relationship added duplicate of 0013293
2016-02-16 17:58 jghali Status new => resolved
2016-02-16 17:58 jghali Resolution open => duplicate
2016-02-16 17:58 jghali Assigned To => jghali
2016-02-16 17:59 jghali Status resolved => closed